TERMS OF SERVICE

For Online Ecourses and In Person Workshops

By registering to Melanie Rivers courses, you agree that:

  • To these terms of service and to our privacy policy.

  • You will contact us for any pre-sale questions at melanierivers@shaw.ca

  • Your registration for an Ecourse gives you personal and individual access only. You will not share your classroom login with anyone, out of respect for your teacher, fellow participants and your own integrity.

  • You will not display publicly or online, or share in any manner to other parties any part of the Ecourse, including the videos. All contents of the Ecourse are protected by copyright law.

  • You have high-speed internet access to view class content, with enough bandwidth to be adapted to viewing video streaming without any annoying interruptions or breaks in internet connections.

  • We are not, under any circumstances, responsible for any incident, injury, loss or damage that may occur to you as you take the Ecourse and in person workshop. We advise you to get acquainted with any safety measures that the use of your supplies, tools and materials may require.

ONLINE COURSE DELIVERY POLICY

  • The Ecourse is a paid service delivered online in a password-protected classroom within Melanie Rivers’s website https://www.melanierivers.ca.

  • The Ecourse contents are composed of text, images, videos and links, all of which are accessible directly from within the classroom.

  • An email with the login instructions will be sent to you when the class starts. (Should you register when the class has already started, it will be sent within 48 hours of registration).

  • This email will be sent to the email address you used upon registration. 

  • Our paid classes have "lifetime access". In this instance, the term "lifetime" means for as long as we are operating our website.

  • You will be invited to join an optional, private Facebook group where you can interact with your teacher and fellow classmates. Should you choose to join the group, you agree to comply with the guidelines posted in the "Files" section of the group. As administrator, Melanie Rivers reserves the right to refuse or cancel access to the Facebook group to any participant at any time.

  • Access to the Facebook group is a free, optional bonus and is not, under any circumstances, part of the paid service described as "the Ecourse".

  • We are not responsible for any interruptions of service on the part of the website hosting platform, login service provider, video hosting platform, Facebook or your internet provider.

  • We reserve the right to modify or update the contents of the Ecourse at anytime.

  • We reserve the right to change the classroom access login at anytime, in order to maintain the security of the site. In such cases you will be sent new login instructions by email within 48 hours.

Refunds

  • A refund is available up to 7 calendar days in advance for an in-person workshop, online course or event. A processing fee of 5% of the cost will be retained. Submit your request to melanierivers@shaw.ca 

YOUR PRIVACY

Please read our general privacy policyhere. Additionally, by signing up to an Ecourse or in person workshop or event, you agree that:

  • You give permission for your email address to be added to our email list. We may send you information about other classes and art-related content that we think may be of interest to you. 

  • You give permission to Melanie Rivers to use any images you submit for class, whether on the classroom site, by email or in the Facebook group, to be used in any future class-related marketing or promotional strategies, online or offline. You will always be credited and will retain the rights to your work. If you want your images removed, please contact us at melanierivers@shaw.ca

  • You give permission to Melanie Rivers to use any testimonials you submit on the classes feedback form, to be used in any future class-related marketing or promotional strategies, online or offline. 

  • The Ecourse or in person workshop or event may include contents provided by other contributors. These contents remain the sole property of their respective authors. Like all contents within the Ecourse and in person workshop or event, they are protected by copyright law.

Information in these conditions is governed by the laws of the Canada Any dispute arising from the use of information or services provided on www.melanierivers.ca will be governed by the laws of Canada.

These terms of service were last updated on December 12th, 2018.